GayHairDay644 40th st.
#107Oakland, CA 94609

ONLY through e-mail! Text messages are only to let me know if you are running late. Any appointment change request, cancelation, questions about our appointment, questions about future appointments, etc., will most likely not be seen unless you e-mail me.

Yes yes yes! See the bit about my COVID safety measures, below, for more info.

The process for booking Bang Trims and Maintenance cuts has changed!

You can now request either service, depending on if you qualify, through my booking software. Appointments are typically accepted with only 12 to 72 hour notice. I will give as much advanced notice of acceptance as possible. Please be ready, once an appointment is accepted, if it is missed you will still be charged up to 100% of the service cost.

If the wrong appointment is scheduled, you will still owe the full service price. If there is not time to accommodate a shorter appointment than you needed, you will be charged for a second appointment. Please e-mail me to be sure you requested the correct service.

Bang Trims are only the hair around your forehead and some in front of your ears. They must be cut within 4 months of your last appointment.

Maintenance cuts are half haircuts and also must be cut within 4 months of our last appointment. If we need to cut more than 3/4 of an inch, it might be best to book a full cut.

Imagine a Haircut is 5 parts; Bangs, Layers, Length, Bulk, and a Wash and Style (we will roll both of those into one for this case). Pick two, then a third you want but can forgo if there isn’t enough time. That is what is included Maintenance Cut, also following the parameters above. They are 30 minute appointments.

If you are still unsure what you need, e-mail me! Consultations where we talk change or future plans can run from 10-15 minutes, sometimes longer depending on your needs. For context, a Bang Trim is scheduled for 15 minutes, so we wouldn’t have enough time for a full service, but you would still be charged for the appointment you scheduled. The last thing I want is leaving you feeling incomplete.

Please refer to question above for more information on how to book.

Mistakes totally happen! More often than not, I’ll make accommodations. Unfortunately, scheduling mistakes are becoming more common.

The official rule is: You pay, in full, for the listed price of the service you reserve.

What happens when someone needs a Full Haircut but just scheduled for a Maintenance?

My official policy is:

If a Maintenance Cut is reserved but a client needs a Full Haircut, the service will need to be broken into two appointments, and both appointments must happen in one week.

The first appointment is the full cost of a Maintenance Cut. The second appointment, on a different day or time, will cost the remainder of the cost of a Full Haircut ( price depending on if you are a New or Existing Clients), minus the maintenance cut received, plus a $15 fee.

So if the full cut would have been $150, and a Maintenance Cut is $90, $90 will be due for the first appointment and the second appointment will cost $60 + $15.

If you scheduled a Bang Trim but need a Full Haircut, the additional fee instead will be $30.

For Bang Trims who needed a Maintenance cut, the second Bang Trim will be full price. I recommend coming within one week, but it isn't required.

Again, this only applies if the second part is within one week, otherwise there will not be a discount.

Service prices may change from what is used here for the examples but the $15 or $30 fee will stay the same.

In short, if you needed a cut but requested a shorter service, you can come back at a discount, but ultimately will pay $15 more than a full cut.

Do not be deceived! As I said above, in order to ensure my schedule has a smooth flow and there is space for everyone, you always need to add yourself to the waitlist to book a smaller service.

Again, scheduling the wrong appointment, even if you leave a note, means you intend to pay for what you reserved.

This is a small business! It’s just me! I do what I can to scan for errors, but ultimately I’m putting a lot of trust in y’all, more than some realize when they haven’t relied on the public scheduling to come in.

I say this in the warmest and most respectful way possible, but please be considerate, think of others who might have wanted the time you scheduled, and think of Stinky, my beautiful boy, who is missing out on time I could have spent with him!

10 minutes, after which we can not guarantee the full service or service at all. Continuing is at my discretion. The full service cost will be owed regardless.
You will be charged a late fee if we choose to carry on with the appointment past the 10 minute threshold.
If you are chronically late, I may require a deposit for your appointment or you may only be able to schedule at specific times.
Late arrivals may not be entitled to a free edit post-appointment. Please check those policies below!

I have a firm 24 hour cancelation policy.
Cancelations made after the 24 hour window will be charged up to 100% of the appointment cost and potentially require a deposit before your next appointment.
This includes COVID and illness related cancelations. Please check in with yourself the night before your appointment! I am known to be flexible and as long as you follow the proper communication channels and give me notice prior to the morning of, I’m known to be lenient!
Fees are still waived or lessened at my discretion.
If you show any cold symptoms I have the right to turn you away and charge up to 100% of the service cost.

Cash, Card, or Apple Pay! Checks are accepted but not ideal. You can leave gratuity at the time of checkout, I don’t generally like to be tipped or receive payment through cash sharing apps!

Cash is definitely preferred but no sweat if you want to pay on your card.

I love gratuity! But PLEASE do not feel obligated. I will never judge if the tip is lower than 20% or if you’re unable to leave one at all. I like to think of tips as a nice treat and help me contribute to sliding scale cuts.

An hour and a half. This one is hard to negotiate. I have a tendency to run slow, and I need every minute to ensure I’m providing the highest quality service.

There are some exceptions, so please check below!

Yes! The only services I provide only to existing clients are Bang Trims and Maintenance Cuts. See below for more on that.

Nope! This is only to have a card in the event of same-day cancelations. You have not paid and I do not use this card for payments.

Yes! Please E-mail or Contact me for info. Spaces may be limited, and Policy still applies, including my cancelation fee.

60 days.

Yes! Vagaro, my booking software, now has a waitlist! You can request appointments there.

Note, this is only for full haircuts.

Nope! But there may be some instances where I require them for clients who are continually canceling last minute etc.

Just e-mail me! We can go over most questions and I can make sure you’re feeling ready.

Consultations are included with all services.

Folks will sometimes leave notes when they book their appointments. That can sometimes help for simple notes, but more in depth requests should be asked through e-mail!

Masks are still required! For so many reasons! I appreciate everyone who has been complying with my policy, it means the world to me, my loved ones, and speaking on behalf of my clients who are still coming in because of this policy.

Please try to wear a surgical mask, N95, or KN95 if possible. I will be wearing a mask the entire duration of our time at the salon, and I ask you do the same.

If I am exposed to COVID or test positive, all clients I’ve seen within 7 days will be notified.

The new studio is small! During the warmer days, it’s usually fine to have one guest. If it is raining, I may need the space for my next client. During that time of the year, a brewery is directly next door and your guest is welcome to wait there!

If the weather is nice but there isn’t enough space inside, there is a courtyard where your guest can wait.

All guests are required to wear a mask. I also ask you and your guest to be mindful of potential distractions. Sometimes conversation can impede my workflow, stry to keep the conversation to a minimum unless I engage!

If there is anything that stands out or needs any sort of edit after our appointment, you have 7 days to let me know, and must be fit in within 2 weeks after your original appointment.

There is no shame to ask for an edit! You never know what might pop up when you have a second, studious set of eyes looking at you. Curls change every day, maybe you did actually want the bangs shorter, etc. I am happy to have you come in.

You are only allowed one adjustment. Please e-mail me to set up or for any clarification.

Updated Policy: If you arrived late (15+ minutes) to your appointment, I am no longer offering free adjustments. They will cost at least the price of a Bang Trim or more!

As I said, I am always more than happy to give you an adjustment. If you are looking for a refund, though, there are a few things you should know.

• If you get an adjustment, you forgo your refund

• If you get a refund, you and I can no longer work together

I know this may seem extreme, but it is what I require of clients. Please reach out via e-mail if you have any concerns.